Frequently Asked Questions

Have questions? We’ve gathered the answers to what clients ask us most. Click any question below to read more.

Getting Started

How do I get started?
We’d love to hear from you! Reach out and tell us a little about your vision, and we’ll set up a complimentary consultation in person at our Scottsdale boutique, by phone, or over Zoom. There’s no pressure, just a friendly conversation about your big day.
How far in advance should I reach out?
It’s never too early! We recommend connecting with us 6–12 months before your wedding. Custom invitation suites take time to design, produce, and mail, and we want the process to feel relaxed — not rushed.
Why work with a professional studio instead of ordering online?
When you work with us, you get a dedicated designer who knows your story and guides you every step of the way. We make sure every piece of your stationery — from save the dates to day-of signage — feels cohesive and intentional. It’s a completely different experience from clicking through a template online, and the result shows.

Appointments & Location

Where are you located and what are your hours?
Our invitation boutique is located in Scottsdale, Arizona, and we’re available by appointment only. That means when you’re here, you have our full, undivided attention.
Do I need an appointment?
Yes! Appointments allow us to reserve dedicated time just for you — no waiting, no distractions. We want you to take your time, ask every question, and truly enjoy the experience.
How long is the first appointment?
Plan for about an hour. We’ll move at whatever pace feels right, and we recommend spreading your stationery decisions across a couple of meetings so it never feels overwhelming.
What can I expect at our first meeting?
We’ll explore print methods, paper options, and embellishments — and pull out as many samples as you’d like to see. We’ll talk about your style, timeline, budget, and invitation etiquette. By the end, you’ll have a clear picture of your suite and what comes next.
Do you work with couples outside of Arizona?
Absolutely! We love working with out-of-state couples. We’ll set up a Zoom consultation and ship curated paper and embellishment samples directly to you so you can see and feel the options before making any decisions. Distance is no obstacle.

Timeline & Mailing

When should we send our save the dates?
For local weddings, we recommend mailing save the dates 6–12 months in advance. For destination weddings, 8–12 months is ideal — and the 11-month mark is often the sweet spot. It gives guests plenty of notice without causing confusion about details that may not be finalized yet.
When should wedding invitations go in the mail?
Etiquette says 6–8 weeks before your wedding, but in today’s world — with postal delays and busy schedules — we recommend 3 months out. That gives your guests plenty of time to RSVP, make travel arrangements, and actually look forward to receiving that beautiful envelope. Destination weddings should aim for 12–14 weeks.
How long does the whole process take?

It depends on your suite, but here’s a general guide:

  • Save the dates and semi-custom invitations: 4–6 weeks from approval to your hands
  • Fully custom invitation suites: 3–6 months from start to mailing

We’ll map out your specific timeline during your consultation.

When do we officially kick off the design process?
Once your deposit is in and your contract is signed, we’ll schedule your design session. For most couples, this happens 6–8 months before the wedding — which gives us plenty of runway for a relaxed, enjoyable process.

The Design Process

What does the process look like from start to finish?

Here’s the journey we take together:

  • Consultation — We meet in person or on Zoom to learn about you, your wedding, and your vision.
  • Proposal & Quote — We prepare a detailed proposal based on everything we discussed.
  • Deposit & Contract — A signed contract and deposit locks in your spot on our calendar.
  • Design Proofs — We create and share digital proofs for your review.
  • Revisions — We refine until every single detail is exactly right.
  • Final Approval & Payment — You sign off and we collect the remaining balance.
  • Production & Assembly — Your invitations are printed and hand-assembled with care.
  • Mailing or Pickup — We ship your suites or have them ready for local pickup.
What wording should we use on our invitations?
Once you book, we’ll share a comprehensive wording guide to help you prepare all the details. We’re also happy to work through it with you personally — invitation wording has a lot of nuance and etiquette, and we’re here to make it easy.
How do we properly address our envelopes?
There are so many approaches depending on your style and preferences — whether you’re listing both names, including children, or keeping it formal. We’ll advise on what’s right for you and provide a guest list template. All you do is fill in the names and addresses; we handle the formatting.

Printing, Paper & Embellishments

What printing techniques do you offer?

We offer a beautiful range of options to suit every style and budget:

  • Digital (flat printing) — crisp and clean, great for colorful or detailed designs
  • Letterpress — pressed into thick cotton paper for a gorgeous tactile feel
  • Foil stamping — metallic shimmer in gold, silver, rose gold, and more
  • Embossing & Debossing — raised or recessed impressions for elegant texture
  • Acrylic and fabric printing — for truly one-of-a-kind pieces

We’ll walk you through each option so you can see and feel the difference in person.

What kinds of paper do you carry?
Only the good stuff. We work with thick cotton card stock, handmade artisan papers, and specialty papers you simply won’t find anywhere else. We can’t wait to show you — seeing (and touching) is believing.
Do you work with calligraphers and custom artists?
Yes! We collaborate with a talented network of artists who specialize in hand-drawn illustrations, botanical artwork, venue sketches, and bespoke calligraphy. Every piece is customized to reflect your unique style.

Quantities

How many invitations should I order?
Count households, not guests — one invitation per couple or family, not one per person. Once you have that number, we recommend ordering at least 10–15% extra (minimum 10 additional) to cover last-minute additions, address changes, or anything the postal service might misplace along the way. You’ll also want extras to keep as keepsakes and for your photo album layouts!

Pricing & Payment

What does custom stationery cost?
Every suite is different, so pricing depends on your printing techniques, paper selections, embellishments, and quantity. Most couples invest $15–$25 per household suite for custom work. We’ll build a detailed quote based on exactly what you have in mind — no surprises.
How does payment work?
We ask for a signed contract and 50% deposit to get started. The remaining balance is due once you approve your final proof and before we move into production. We accept credit cards, checks, and bank transfers.
Can we use our custom monogram or artwork on other items?
Yes! A licensing fee applies for use of custom artwork on items produced outside our studio — think ice sculptures, custom cookies, napkins, etc. The fee is per item, so two separate items would require two licenses. We’ll go over all of this during the design process so there are never any surprises.

Proofs & Revisions

Can we see what our invitations will look like before they’re printed?
Absolutely. We provide detailed digital proofs and life-like renderings throughout the design phase so you can review every element and request changes. Physical proofs aren’t standard due to production constraints, but we’re happy to show you samples of similar techniques and paper options in person.
How many rounds of revisions are included?
We include multiple revision rounds to make sure you love every detail. Additional rounds beyond that are billed at an hourly rate — though we pride ourselves on capturing your vision early on, and most clients don’t end up needing them all.
What happens once we approve the final proof?
Your project moves straight into production, which means no more changes can be made. We always recommend having at least three sets of eyes review your proof before signing off. Once we go to print, we can’t be responsible for errors in names, dates, or spelling. Read it three times — then read it one more time!

Day-Of & Matching Stationery

What day-of stationery items do you create?

We love creating a full, cohesive suite that carries your design through your entire wedding day, including:

  • Ceremony programs
  • Dinner menus
  • Escort cards & place cards
  • Table numbers & seating charts
  • Welcome signs, bar signs & directional signage
  • Thank-you cards
  • Favor tags & packaging

If you can dream it up, we can most likely make it happen.

When do we start on day-of stationery?
Day-of items like menus, escort cards, and signage typically come together 2–3 months before your wedding. We plan for this from the very beginning of our time together so the transition from invitations to day-of pieces is completely seamless.

Assembly & Mailing

Do you handle stuffing, sealing, and mailing the invitations?
Yes! We offer full assembly and mailing services — we stuff, seal, stamp, and personally hand-deliver your invitations to the post office. We also keep a small batch of extras on hand in case you need to send additional suites after the initial mailing.

Have a question that isn’t answered here? We’d love to hear from you.

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